Teller Job at Teerus Microfinance Bank

Teerus Microfinance Bank is a newly established tier 1 unit microfinance bank located in Surulere, Lagos State. As a microfinance bank, we provide financial services to micro, small and medium enterprises both formal and informal, and to underserved individuals who require affordable loans.

We are recruiting to fill the position below:

Job Position:Teller

Job Location: Surulere, Lagos
Employment Type: Full-time

Responsibilities

• Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
• Up-selling and Cross-selling of bank's products and services to existing and potential customers.
• Tracking, recording, reporting, and storing information related to transactions, and customers, ensuring all information is accurate and complete.
• Handling currency, transactions, and confidential information professionally..
• Ensure customer satisfaction and provide professional customer support.
• Keeping records of customer interactions, transactions, comments and complaints.
• Knowing our products inside and out so that you can answer questions.
• Maintaining a positive, empathetic and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.

Requirements

• Candidates should possess an HND / OND qualification with 1 - 3 years of work experience.
• Cash handling experience and on-the-job training may be required.
• Good knowledge of MS Office especially Excel and Word
• Strong communication and interpersonal skills
• Exceptional time management, communication, and customer service skills.
• High level of accountability, efficiency, and accuracy.
• High level of accountability, and accuracy.

Method of Application
Interested and qualified candidates should send their CV to: peoplesoperations@teerusbank.com using the Job Position as the subject of the email.