Job Vacancies at Tilden Development Limited

Tilden Development Limited is a development company that specializes in innovative residential hospitality and commercial developments in Lagos. Our aim is to harness investments in the real estate sector and provide our investors with transparency, quality customer satisfaction, and timely service delivery.

We are recruiting to fill the following positions below:

1.) Short-Let Manager

Job Location: Lagos

Job Overview

• We are seeking an experienced and highly organized Shortlet Manager to oversee the operations of our short-let properties.
• The ideal candidate must have a strong understanding of the shortlet market, clients sourcing skills, exceptional customer service skills, and the ability to manage multiple properties efficiently.
• He or she will be responsible for ensuring guests have a seamless, comfortable experience while maximizing occupancy and profitability.

Key Responsibilities

• Property Management: Oversee and manage a portfolio of short-let properties, ensuring they are well-maintained, fully stocked, and prepared for guest arrivals.
• Guest Relations: Provide excellent customer service by responding to guest inquiries, resolving complaints, and ensuring a high level of guest satisfaction throughout their stay.
• Booking and Reservation Management: Handle reservations, including managing online platforms such as Airbnb, Booking.com, and other shortlet booking sites. Optimize listings for maximum visibility and profitability.
• Scheduling and Coordination: Coordinate check-ins/check-outs, cleaning schedules, and maintenance to ensure properties are ready for guests.
• Marketing and Promotions: Develop and implement marketing strategies to increase booking rates, including promotions, price adjustments, and partnerships with travel influencers or companies.
• Inventory Management : Develop and implement strategic oversight and optimization of inventory to meet customer demand, minimize costs, and avoid overstocking or stock outs, encompassing processes like ordering and storing.
• Financial Management: Manage financial aspects of the properties, including invoicing, payment tracking, and ensuring profitability by reviewing and adjusting rates.
• Compliance and Legal: Ensure all properties comply with local regulations, safety standards, and company policies.
• Team Coordination: Lead and collaborate with a team of housekeepers, maintenance staff, and contractors to ensure efficient property management.

Qualifications

• Proven experience in shortlet and property management, hospitality, or a related field.
• BSc, HND, or ND in any field.
• Strong understanding of short-term rental platforms (Airbnb, Booking.com, etc.).
• Excellent communication and interpersonal skills with a customer-oriented approach.
• Ability to multitask, prioritize, and manage time effectively.
• Knowledge of property maintenance and cleaning standards.
• Proficiency in using property management software and Microsoft Office.
• Strong problem-solving skills and attention to details.

Method of Application
Interested and qualified candidates should send their CV to: tildenhr@gmail.com using the Job Position as the subject of the mail.

2.) Head of Facilities Management

Job Location: Lagos

Job Description

• The Head of Facilities Manager will be responsible for overseeing the maintenance, operation, and management of all company facilities.
• This role requires a strategic thinker with a strong background in facilities management, experience in the proptech sector, and a commitment to maintaining high standards of operational excellence.
• The ideal candidate will possess exceptional leadership skills, technical expertise, and the ability to implement innovative solutions to enhance our facilities management processes.

Key Responsibilities

• Lead and manage the facilities management team to ensure efficient operation of all company properties.
• Develop and implement facilities management strategies and policies in alignment with company goals and industry best practices.
• Manage vendor relationships and negotiate contracts to ensure cost-effective and high-quality services.
• Develop and manage the facilities management budget, including forecasting and cost control.
• Ensure compliance with all relevant health, safety, and environmental regulations.
• Oversee maintenance, repair, and renovation projects to ensure they are completed on time, within budget, and to the highest standards.
• Utilize proptech solutions to streamline facilities management processes and improve operational efficiency.
• Conduct regular inspections and audits of company facilities to identify areas for improvement and implement corrective actions.
• Provide regular reports and updates to senior management on facilities management performance and initiatives.
• Key Skills and Knowledge:
• Building Management Systems (BMS): Expert knowledge of managing and interpreting data from building systems like HVAC, lighting, and security to optimize energy usage and maintain comfortable environments.
• Data Analysis and Reporting: Ability to extract meaningful insights from building data to identify trends, predict issues, and make informed decisions about facility operations.
• IoT (Internet of Things) Integration: Understanding how to connect and utilize smart sensors within the building to monitor conditions, gather real-time data, and automate responses.
• Cloud-Based Platforms: Familiarity with cloud-based facility management software to access data from multiple sources, collaborate with team members, and manage maintenance tasks remotely.
• Space Utilization Software: Expertise in using tools to analyze space usage, identify potential inefficiencies, and optimize room allocation.
• Energy Monitoring and Management: Proficiency in utilizing tools to track energy consumption, identify areas for improvement, and implement energy-saving strategies.
• Predictive Maintenance: Understanding and applying predictive maintenance algorithms to anticipate equipment failures and schedule preventative maintenance proactively.
• Facility Maintenance Management Systems (FMMS): Knowledge of software to manage work orders, track maintenance activities, and optimize asset lifecycle.
• Integration and Interoperability: Ability to connect different PropTech solutions and ensure data flows seamlessly between systems for holistic facility management.
• Cybersecurity Awareness: Understanding the security implications of connected building systems and implementing appropriate measures to protect data.

Qualifications

• Bachelor’s Degree in Facilities Management, Engineering, Business Administration, or a related field. A Master’s degree
• Proven ability to organize, lead, influence and motivate a large and diverse group of employees and volunteers
• Excellent verbal and written communication skills
• Professional leadership experience
• Project and Contract handling experience
• Strong supervisory skills and attention to details
• Prior Knowledge of the MS Office Suite, facility management software, databases, and reporting systems.

Salary
N300,000 - N400,000 / month.

Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Position as the subject of the mail.

3.) Business Development Manager

Job Location: Lagos
Employment Type: Full-time

Job Overview

• We are looking for a Business Development Manager who will be responsible for leading and executing the company’s growth strategy, identifying new business opportunities, and forging strategic partnerships. 
• The ideal candidate will have a strong network within the real estate, technology, or PropTech industries, combined with an entrepreneurial mindset, strategic acumen, and a proven track record of driving business growth.

Key Responsibilities

• Strategic Leadership: Develop and execute the overall business development strategy, focusing on revenue generation, market expansion, and key partnerships.
• Market Expansion: Identify and pursue new business opportunities, partnerships, and markets, both locally and internationally. Build relationships with key stakeholders in the real estate, property management, and technology sectors.
• Sales Strategy and Execution: Work closely with the Sales team to identify target markets, key accounts, and sales tactics. Set sales targets and track performance to meet or exceed revenue goals.
• Market Insights and Competitor Analysis: Stay up-to-date on market trends, emerging technologies, and competitor activities. Provide insights and recommendations to improve the company’s offerings and stay ahead of industry trends.
• Relationship Management: Cultivate and manage long-term relationships with potential clients, partners, investors, and industry influencers. Act as a trusted advisor to existing clients, driving satisfaction and repeat business.
• Negotiation and Deal Closure: Lead negotiations and manage the end-to-end process of deal creation, structuring, and closing agreements. Ensure successful collaboration between all relevant teams (Sales, Legal, etc.) for seamless deal execution.
• Cross-functional Collaboration: Work alongside Marketing, Product, and Operations teams to ensure alignment on strategic goals, market needs, and product offerings.
• Team Leadership and Development: Build, mentor, and lead a high-performing business development team. Set clear objectives and provide guidance, training, and support to help the team meet targets.

Qualifications

• Experience: 4 years of experience in business development, sales, or a related role, with at least 2 years in a leadership capacity. Previous experience in PropTech, real estate, or technology sectors is highly preferred.
• Industry Knowledge: Deep understanding of the PropTech market, including trends, challenges, and opportunities. Familiarity with real estate technology solutions, property management software, and digital transformation in real estate is a plus.
• Strategic and Results-Oriented: Strong ability to create and execute a long-term business development strategy. Proven track record of generating revenue, securing strategic partnerships, and driving growth.
• Relationship Building: Excellent interpersonal and communication skills, with a natural ability to build relationships at all levels, both internally and externally.
• Negotiation Skills: Demonstrated experience in leading complex negotiations and closing high-value deals.
• Leadership and Team Management: Strong leadership skills with the ability to inspire, develop, and manage a high-performing team.
• Education: Bachelor’s Degree in Business, Marketing, or a related field. MBA or advanced degree is a plus.

Method of Application
Interested and qualified candidates should send their CV to: hr2@tildenng.com using the Job Position as the subject of the mail.