Team Manager - Merchant Lending Job at FairMoney

FairMoney is building the leading mobile bank for emerging markets. We started with a digital microcredit application on Android, and currently roll out additional financial services (current account, savings, debit card) while expanding the product to Western Africa and South-East Asia.

We are recruiting to fill the position below:

Job Position: Team Manager - Merchant Lending

Job Location: Nigeria

Job Summary

• The Team Manager will Manage with effectiveness and efficiency, a team portfolio of customers with the strict minimum risk acceptance level by selling the different products of the company.
• The Por supervisor remains responsible of the portfolio activities of his/her team from promotion, loan assessment, disbursement collection and complete recovery.
• He/she is also responsible for having a good relationship with FairMoney's clients and encourage them to buy all the products they are qualified for.

Key Responsibilities
Loan Officer Supervision:

• Manage Team of Portfolio managers play a team leadership role that motivates team members to achieve excellence
• Ensure that individual loan officers on team meet monthly disbursement objectives
• Ensure that individual loan officers on team meet monthly quality targets by maintaining a very strict minimum risk level
• Monitor performance to make sure that every team member is performing to the optimum level and ensure that the policy and procedures are respected
• Conduct pre-disbursement field visits with loan officers on team
• Monitor daily repayment
• Support loan officers with loan recovery, client acquisition
• Approving loans when approval authorities are granted
• Assessing periodically the performance of his/her team member for decision making
• Support the area manager or the state manager in building a good working environment
• Represent the institution towards active and potential partners with dignity and pride

Training:

• Provide regular training for loan officers on team
• Coach and mentor loan officers

Reporting:

• Prepare daily reports on individual loan officer performance
• Other tasks as assigned

Requirements

• HND/Bachelor's Degree in Sales and Marketing or related fields
• A minimum of 6 years of experience in Loan Sales / Portfolio Management and team management
• Ability to motivate a team of Sales Managers for performance
• Extremely flexible, result-oriented, and hardworking with a strong track record of success
• Ability to self-motivate and manage self
• Good communication and interpersonal skills
• High level of integrity
• Dynamic and motivated and individuals who like to work outdoors
• Target Driven.

Benefits

• Private Health Insurance
• Performance Bonus
• Pension Plan
• Training & Development.

Recruitment Process

• A screening call with a member of the recruitment team for 30 minutes
• Technical interview with the hiring manager for 30 to 60 minutes.