General Manager & Oversight Manager Job at Marco Polo Cuisine Limited

Marco Polo Cuisine Limited - Our client, a restaurant, bar & Lounge situated in Lekki, Lagos state is recruiting experienced candidates to fill the position below:

Job Position: General Manager & Oversight Manager
Job Location: Lekki, Lagos
Employment Type: Full-time

Job Overview

• Oversee all aspects of restaurant operations to ensure a seamless and profitable experience. Your primary responsibilities include managing staff, delivering exceptional customer service, and ensuring operational efficiency while meeting financial goals. You will play a vital role in maintaining a positive team environment and a welcoming atmosphere for guests.

Responsibilities and Duties

• Leadership and Team Management: Hire, train, and supervise employees to ensure productivity and excellent customer service.
• Operational oversight: Manage day-to-day operations, including scheduling, inventory control, and quality assurance.
• Health and Safety Compliance: Ensure compliance with health, safety, and sanitation regulations.
• Marketing and Promotions: Collaborate on marketing initiatives to drive traffic and increase revenue.
• Customer Relations: Address customer inquiries and complaints, ensuring a high level of guest satisfaction.
• Financial Management: Monitor budgets, control costs, and analyze sales data to maximize profitability.
• Vendor and Supplier Coordination: Maintain relationships with suppliers to ensure timely and cost-effective deliveries.
• Performance Reporting: Track KPIs and prepare performance reports for ownership or regional managers.

Qualifications

• Proven experience in restaurant management or a similar role is required.
• Strong leadership and organizational skills with the ability to manage a diverse team.
• Excellent customer service and communication abilities.
• Proficiency in financial management, including budgeting and cost control.
• Familiarity with health and safety regulations for the restaurant industry.
• Ability to thrive in a fast-paced environment and adapt to changing priorities.

Method of Application
Interested and qualified candidates should send their CV to: olayemi.oguntoye-hr@kingfisherafrica.com using the Job Position as the subject of the mail.