Job Vacancies at Reliance Health

Reliance Health uses Technology to Make Healthcare Accessible and Affordable. Through an integrated approach that includes affordable health insurance, telemedicine, and a combination of partner and proprietary healthcare facilities, Reliance Health offers innovative healthcare solutions that meet the needs of emerging markets.

We are recruiting to fill the following positions below:

1.) Senior Sales Development Associate

Job Location: Remote
Employment Type: Full Time

Description

• We are hiring for a Senior Sales Development Associate to support our sales development team ; who will be responsible for managing and coaching the sales development team to consistently generate qualified leads, ensure CRM accuracy, and improve conversion rates across the sales funnel.

Responsibilities
Your responsibilities will include:

• Lead, coach, and motivate the sales development team to consistently achieve or exceed lead generation and qualification targets. 
• Ensure accurate and timely data entry in the CRM and maintain high standards of data hygiene. 
• Analyze team metrics and contribute to forecasting, reporting, and strategic planning. 
• Monitor team performance using KPIs and provide actionable feedback through regular 1:1s and performance reviews. 
• Oversee the qualification of leads and ensure smooth handover to the sales team in line with the sales funnel stages. 
• Conduct onboarding, training, and continuous coaching sessions to improve the sales development skills and productivity. 
• Collaborate with Marketing, Sales Operations, and Sales Teams to align on targeting, messaging, and pipeline needs. 
• Act as the first point of escalation for sales development challenges and remove obstacles to performance. 
• Share market and prospect feedback with relevant teams to help refine campaigns and product messaging. 
• Drive a culture of accountability, learning, and excellence within the sales development team. 

Requirements

• A Bachelor’s Degree in any field (Business, Marketing, or Communications is a plus).
• At least 3 years of experience in an sales development role, preferably managed a team in previous roles.
• Good presentation skills, the ability to establish rapport with decision-makers at all levels.
• Need to have prior experience in a B2B, and usage of CRM tools, preferably Zoho.

Click here to apply online

2.) Operations Lead

Job Locations: Ejigbo and Akowonjo, Lagos
Employment Type: Full-time

Job Summary

• We are looking for an Operations Lead will be responsible for general facility and staff administration, patient communications, event management, maintenance of accurate documentation and vendor management at the Abuja location of Reliance Family Clinics. 

Responsibilities

• Supervise the maintenance of all facilities, equipment and assets of the clinic.  
• Perform staff administrative duties such as staff scheduling, onboarding and training of admin staff, adhoc staff hiring, etc.
• Coordinate all patient scheduling and patient communications.  
• Plan and execute all clinic projects such as corporate and community health talks and outreaches.  
• Ensure accurate documentations and safe record keeping of expenses, revenues, patient data and other critical information.
• Train admin staff members and new employees on the use clinical software and integration with their processes. 
• Coordinate correspondence with government agencies/standards (LAWMA, LASSA, HEFEMA, FIRS, LIRS, etc) and other related regulatory bodies, ensuring strict compliance to obligations. 
• Manage logistics of patients and products, and related resources.  
• Manage payables and receivables from corporate/organisations and vendors (billing, collection and invoices) 
• Ensure the effective use of Tech in Admin processes and promote improvement of processes across the line. 
• Serve as the final backup in periods the Admin desk is unstaffed. 

Requirements

• Tertiary education in a reputable institution  
• Minimum of 2 years of experience in operations management in a service industry   
• Experience in healthcare administration and operations is preferred 
• Excellent people and leadership skills 
• Excellent data literacy, numeracy and analytical skills 
• Tech savvy and proficiency with productivity tools such as Microsoft Office Suites 
• Strong communication – written and oral  
• Comfortable working in and across teams.

Benefits

• At Reliance Health, we prioritize our people and their well-being. 
• Our benefits package is designed to support your success, growth, and happiness. Here’s what you’ll enjoy:
  •  Competitive Salary and Benefits
    We offer a salary that’s benchmarked against the best in the industry, ensuring your expertise and impact are fully rewarded.
  •  Premium Health Insurance
    Comprehensive health coverage for you and your family, because your well-being comes first.
  •  Unlimited Leave
    Take the time you need when you need it—no limits, no questions.
  •  Meaningful Impact
    Play a key role in transforming customer experiences and shaping healthcare innovation.
  •  Collaborative Work Culture
    Join a supportive, inclusive, and team-focused environment that celebrates diversity.
  •  Growth Opportunities
    Access tools, mentorship, and resources to elevate your skills and career.
  •  Learning & Development Allowance
    We provide an allowance to support your ongoing professional growth and skill enhancement.
• This is more than a job—it's a chance to grow, thrive, and make a real difference. At Reliance Health, your journey matters.

Click here to apply online

3.) Product Designer - Consumer Business

Job Location: Ikorodu, Lagos
Employment Type: Full-time

Job Description

• We are looking for a Product Designer to join our Consumer Business team at Reliance Health. In this role, you will be responsible for crafting seamless, user-centered experiences across our consumer-facing products. 
• You will work closely with product managers, engineers, and other designers to understand user needs, identify opportunities, and deliver intuitive solutions that drive impact. 

Responsibilities

• This is a critical role focused on both user and business outcomes—balancing deep research, competitive insight, thoughtful interaction design, and clean visual execution. You’ll be joining a fast-paced, mission-driven team committed to improving access to quality healthcare in emerging markets
• Collaborate with product managers, engineers, and other stakeholders to design intuitive, accessible, and impactful user experiences. 
• Conduct user research to uncover pain points, opportunities, and behaviours that guide your design decisions. 
• Perform competitive analysis to understand how others solve similar problems and identify gaps or opportunities for differentiation. 
• Translate insights into clear user journeys, flowcharts, prototypes, and high-fidelity visuals. 
• Contribute to and evolve our design system to ensure consistency across all user touchpoints. 
• Run usability tests to validate design decisions and iterate based on feedback. 
• Communicate your ideas clearly through documentation, presentations, and specs. 
• Partner with engineering to ensure accurate and high-quality implementation. 

Requirements

• 3+ years of experience designing digital products (web and mobile). 
• A strong portfolio that showcases your design process, systems thinking, and final results. 
• Experience with tools and software like Figma, Miro, Maze, Jira, and Confluence. 
• Solid understanding of user-centred design principles and methodologies. 
• Experience collaborating with engineers for seamless design handoffs. 
• Comfortable working in cross-functional teams with product and engineering. 
• Demonstrated ability to conduct user research and apply findings to your designs. 
• Experience doing competitive analysis and using insights to influence product direction. 
• Ability to work independently in a fast-paced, remote-first environment. 

Nice to have:

• Experience designing for healthtech, insurance, or emerging markets. 
• Familiarity with design systems. 
• Ability to lead or support moderated/unmoderated usability tests. 

Click here to apply online