Customer Service Officer Job at Resource Intermediaries Limited (RIL)

Resource Intermediaries Limited (RIL) - Our client in the Surprise Package Industry creates memorable moments to every event through the delivery of quality gift items and surprise entertainment.

We are recruiting to fill the position below:

Job Position: Customer Service Officer
Job Location: Ogba, Lagos
Employment Type: Full-time
Work Schedule: Mon-Fi (8:00am-5:00pm), remotely on Saturdays

Responsibilities

• Handle and resolve customers’ complaint
• Attend to customers’ enquiries
• Build good rapport and maintain relationship with clients
• Increase company’s sales target through customer retention
• Handle numerous orders and process them on time
• Meet monthly sales target.

Requirements

• 2-3 years of experience.
• Good communication and interpersonal skills
• Self-confidence
• Flexible and willing to learn
• Smart and presentable
• Social media savvy
• Strong negotiation/convincing skill
• Attention to details
• Ability to work under pressure and multitask
• Product knowledge
• Problem-solving and empathetic skills.

Salary
N100,000 Monthly.

Method of Application
Interested and qualified applicants should send CV to: asunday@resourceintermediaries.org using "Customer Service Officer" as the subject of the email.

Note: Proximity to location is a priority.