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Telco Account Manager Job in Lagos

We provides functionally innovative services in the Information and Communications Technology industry that are beneficial to consumers, corporate organizations, governmental and non-governmental organizations, both local and international.

We are recruiting to fill the position below:

Job Position: Telco Account Manager

Job Location: Lekki Phase 1, Lagos
Employment Type: Full-time

Responsibilities


  • Understanding telecommunications and/or consumer products and Apps.
  • Establish productive, professional relationships with assigned customer accounts and their personnel, at all levels especially at the Management levels.
  • Coordinate the involvement of other departments, such as Product Development, Project Management, Service Support, etc., to meet the Business Account performance objectives and customers' expectations.
  • Ability to understand customer needs and identify new opportunities in the Business Accounts.
  • Understand the local telecommunications market space and the global telecommunications market trends and developments.
  • Provide input and actively participate in the development and growing of the Business Accounts.

Qualifications

  • Candidates should possess a Bachelor's Degree in Computer Science, Information or Business Sciences, or related fields.
  • 3 to 6 years of experience in an Account Management and/or Product Management (customer-facing) role.

Skills / Requirements:

  • Advanced skills in the usage of Microsoft Excel, Word and PowerPoint.
  • Strong ability to engage with customers by phone, email, and in person.
  • Great interpersonal and presentation skills.
  • Strong customer focus.
  • Innovative and creative.
  • Excellent communication skills (both verbal and written).
  • Excellent time management, analytical and problem-solving skills.
  • A self-starter, well organized, and a prolific multi-tasker.
  • Candidate should have passion for technology.
  • Experience in managing Telco operator accounts (MTN, Airtel, 9mobile, Glo) is an advantage.

Salary
Very Attractive

Method of Application
Interested and qualified candidates should send their Applications to: recruitment.lekki1@gmail.com using "Telco Account Manager" as the subject of the email.

Note: Only qualified candidates will be contacted.