Job Vacancies at EHA Clinics

EHA Clinics, a subsidiary of eHealth Africa, is a health care network operating across Nigeria that provides high-quality, innovative, data-driven, and technology-enabled services. EHA Clinics delivers a comprehensive range of state of the art health care services in each location, e.g,  general consultations, laboratory investigations, pharmaceuticals, annual medical checks, child wellness checks, ultrasonography, and specialized services (urgent care, telemedicine, home care, dental care, and ophthalmology).

We are recruiting to fill the following positions below:

1.) Operations Assistant

Job Location: Lagos
Job type: Full-time

Purpose

• Attends to patients at the clinic, triaging and classifying patients for optimal care create, update, and maintain low-level records and databases related to Odoo, EHA Care etc
• Ensuring the smooth running of the clinical operation in the clinics thereby encouraging a high patient flow and adherence to schedules.
• Sales of clinical products such as membership packages e.t.c
• Scheduling appointments and keeping track of patient wait time, Initiate prompt communication and reminders with patients on appointments through SMS, phone calls, emails etc

Engagement:

• Providing information about the services and products of the Clinics when visitors make an enquiry.
• Acts as liaison person between the patient and other departments. Resolving queries and requests from the patients to the laboratory, medical and pharmacy teams.
• Act as liaison officers between HMO clients and EHA Clinics; confirming patient eligibility, seeking approvals, pre-authorizations and service coverage enquiries from the HMOs.

Delivery:

• Patient billing management- receipt of payments from clients and HMOs via various payment methods not limited to cash payments, bank transfers, POS e.t.c
• Supports managers and employees through a variety of tasks related to organization and communication
• Accomplishing organizational goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Targeted Specialized Knowledge

• Minimum of one year experience handling roles as a Personal Assistant, Front Desk Executive, and Customer Service in any reputable company.
• Bachelor’s degree in Business Administration, Office Management & Technology, Public Administration, Secretarial Studies, or any management-related field.

Key Areas of Note:

• Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
• Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.

Key Skills And Attributes:

• Hold Computer literacy
• Excellent Communication and Customer Service
• Caring, Compassionate, Dedicated and Professional
• Leadership and Teamwork
• Problem solving and Initiative
• Working Under Pressure
• Humane, Empathetic and Supportive Bedside Manner
• Time Management and Organization
• Attention to Detail

Click here to apply online

2.) Driver

Job Location: Abuja (FCT)
Job type: Full-time

Job Summary

• The Operations Facilities unit provides technical and programmatic support services in the areas of Facility & Safety Management, External Facility Management, IT, Fleet Management and expansion Project Management which is critical to achieving the organization’s mission through resource planning, coordination, and management to support the organization's internal and external stakeholders.
• The Driver is responsible for operating EHA Clinics’ motor vehicles. S/he is responsible for safely and responsibly performing all official travel using official vehicles, regularly servicing and looking after official vehicles while taking account of all available information on road conditions, accessible routes and locations. S/he would run official errands and assist with other office assignments.

Duties and Responsibilities
Purpose:

• Ensure compliance with company regulations and established internal policies and guidelines.
• Transport employees and other individuals as directed in a safe and responsible manner.
• Shuttle transportation for campaigns, driving patients in an ambulance, projects, airports, and distribution runs.

Engagement:

• Report all safety, security, and driving incidents to the supervisor immediately, where possible. Present a professional demeanor at all times and approach others in a tactful manner.
• Maintain a professional and friendly approach to management, supervisors, and colleagues.
• Greets individuals warmly.

Delivery:

• Maintain schedules of pick-up and drop-off assignments. Ensure that all relevant notification procedures are followed during absence from work. Frequently travel between company worksites.
• Ensure vehicles are in a proper and safe condition prior to use. Reports any damages or mechanical malfunctions and provides recommendations for repairs. Keep assigned vehicles clean, free from damage, and in acceptable condition consistently.
• Ensure routine check-up of vehicles and comply with relevant laws and company policies regarding the use of mobile phones, smoking in company vehicles, and/or the use of prohibited equipment whilst on duty.

Targeted Specialized Knowledge:

• Proficiency in (specify) essential to understanding written and spoken instruction.
• Knowledge of basic automobile repair and maintenance;
• Some prior experience as a Chauffer, good knowledge of local streets and primary destinations;
• Completion of Secondary School; Certificates/Licenses for vehicle operation.

Key Areas of Note:

• Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.
• Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.

Key Skills and Attributes:

• Hold Computer literacy
• Excellent Communication and Customer Service
• Humane, Empathetic and Supportive Bedside Manner
• Leadership and Teamwork
• Caring, Compassionate, Dedicated and Professional
• Working Under Pressure
• Problem solving and Initiative
• Time Management and Organization
• Attention to Detail.

Remuneration

• EHA Clinics is committed to fair and competitive compensation for its employees. We want our team members in all locations to feel valued for their unique skills, expertise, and talents and remunerated accordingly, so we can attract and retain the best and most passionate people.

Click here to apply online

3.)  Pharmacist

Job Location: Abuja (FCT)
Job type: Full-time
Department: Pharmacy
Reports to: Assistant Manager, Pharmacy Operations

Mission Objective

• The pharmacy unit provides medical support services in pharmacotherapy, critical to achieving the organization’s mission through supplying quality medications, rational medicine usage, and optimizing patients’ treatment outcomes through appropriate counseling.

Duties and Responsibilities
Basic Transactions Process:
Purpose:

• Provide effective medication use and become the people’s trusted ally against health issues that way, you can deliver maximum value to both the pharmacy and society. Review and develop the clinic's pharmacy policies and regulations.
• Participate in voluntary community health activities to promote, maintain and restore health and prevent diseases. Manage clinical risk.
• Provide professional advice on cosmetics or para-pharmaceuticals.

Inform:
Engagement:

• Document patient and family education. Develop and implement the teaching plan utilizing the patient education manual. Think critically in adapting to change, judging situations, and taking appropriate decisions.
• Adhere to EHA Clinics Code of Conduct as well as ethical standards of the field.
• Interpret symptoms so that the patient can either be given immediate treatment for a trifling condition or be referred to the doctor. Protect patients and technicians by adhering to infection-control protocols. Provide emotional support and measures to alleviate fear and anxiety.
• Provide pharmaceutical care services which may include, but are not limited to, patient needs assessment, age and disease-specific drug therapy and patient education, care adjustments based on patient response, and clinical interventions to identify, minimize, and avoid adverse drug reactions.

Basic Information Oganisation:
Delivery:

• Prepare and dispense medications to patients on physician’s order. Organize the pharmacy in an efficient manner to make the identification of products easier and faster.
• Maintain an up-to-date inventory of the clinic drug formulary. Records of all drugs, doses, and prices on the automated inventory of the clinic. Review, analyze and respond to different situations encountered daily.
• Review and execute physician’s prescriptions checking their appropriateness and legality. Maintain full control over delivering, stocking, and labeling medicine and other products. Develop effective medication plans to minimize the risk of adverse side effects.
• Maintain pharmacological knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; and participating in professional societies.

Targeted Specialized Knowledge

• Minimum qualification of Bachelor's degree in Pharmacy/M.Pharm/PharmD
• Minimum of two (2) years of post NYSC progressive experience in Pharmacy within the private and public sector. 
• Experience working with public health and health systems is an advantage.
• Candidates must be a registered member of Pharmacists Council of Nigeria (PCN) with an up-to-date practicing license.

Remuneration

• EHA Clinics is committed to fair and competitive compensation for its employees. 
• We want our team members in all locations to feel valued for their unique skills, expertise, and talents and remunerated accordingly, so we can attract and retain the best and most passionate people. 

Click here to apply online