Social Media Manager Job at Grand Bezer Nigeria Limited

Grand Bezer Nigeria Limited is one of Nigeria’s leading hospitality brands, consistently recognized for exceptional service and expertise. Our comprehensive approach to hotel operation management, from streamlining operations to maximizing guest satisfaction, has helped numerous hotels across the country achieve remarkable results.

Grand Bezer makes a difference by ensuring your hotel runs seamlessly, allowing you to focus on what matters most - creating exceptional guest experiences.

We are recruiting to fill the position below:

Job Position: Social Media Manager

Job Location: Abuja (FCT)
Employment Type: Full-time

About job

• We’re looking for a talented Social Media Manager to join our team in Abuja.
• If you’re passionate about hospitality storytelling, content creation, and digital engagement, this could be your next great move.
• You’ll help shape how our hotels are seen, felt, and experienced online. 
• A role with plenty of room for creativity, strategy, and impact.

Role Description

• The Social Media Manager will be responsible for managing and optimizing our social media presence, developing and executing content strategies, and crafting engaging content. 
• Daily tasks include monitoring social media channels, responding to customer inquiries, analyzing social media metrics to ensure alignment with our marketing goals, and converting social media leads for the hotels and apartments you manager

Key Duties and Responsibilities

• Develops creative, top-on-trend, engaging, creative, and innovative content to increase brand visibility and to promote brand-focused messages.
• Audits and analyzes social media presences, including digital advertising costs and returns.
• Monitors and develops reports on competitor activity within social media spaces.
• Monitor and report on CRM metrics and monthly reports, including hotel guest room bookings, acquisition, retention, and satisfaction.
• Shoot, Edit, Post and Convert Hotel Guest room bookings via our hotel's online social media accounts.

Qualifications and Skills

• Bachelor's degree in Marketing, Communications, or a related field
• Experience in the hospitality or tourism industry is a plus
• 3-5 years of social media experience working for a hospitality brand.
• Social Media Marketing and Social Media Optimization (SMO) skills
• Must have good knowledge of social media platforms, web proficiency, copywriting, content creation, brand marketing, etc.
• Must possess graphic design skills.
• Must have good proofreading and editing skills.
• Strong video editing for reels, and graphic design skills
• Ability to analyze social media metrics and generate reports
• Excellent organizational and abilities to meet deadlines
• Must have strong interpersonal, verbal, and written communication skills.

Why Join Us?

• Opportunity to shape your hospitality customer experience at a leading hotel and apartments in Abuja.
• Collaborative and supportive work environment.
• Competitive salary and benefits package.
• Room for professional growth and development.