Record Management Officer / Operations Support Job at Workforce Group

Workforce group is a leading provider of end-to-end, integrated and result focused Business and Human Resource solutions in Nigeria. From inception in 2004, we have helped clients across diverse industries and sectors such as Financial Services, Telecoms, Oil and Gas, Real Estate, Hospitality, Power, Entertainment, FMCG, etc., to achieve their strategic goals and objectives.

Workforce Group is a top business and HR consulting firm in Nigeria, offering advisory, outsourcing, recruitment and assessment, learning and development, market entry and technology services and solutions. Our reputation for excellence in service was built from over a decade of providing business and human resource consulting across several states in Nigeria.

We are recruiting to fill the position below:

Job Position: Record Management Officer / Operations Support
Job Location: Lagos
Employment Type: Full-time
Department: Human Resources

Job Summary

• Are you detail-oriented, organized, and passionate about operational excellence in HR? Join our team as a Record Management Officer / Operations Support, where you’ll play a vital role in maintaining accurate employee records, processing benefits, and ensuring seamless HR operations.

Key Responsibilities

• Manage and organize both physical and electronic filing systems
• Maintain accurate recruitment, training, and onboarding documentation
• Implement and support the e-filing system
• Prepare and process employee benefits and regulatory remittances
• Maintain up-to-date training reports and support onboarding experiences
• Provide timely resolution and retrieval of HR-related documents
• Liaise with internal teams and external stakeholders (banks, NSITF, NHF, tax consultants).

Key Success Metrics

• 100% accuracy in reports and memos
• 100% prompt regulatory remittances processing
• Full compliance with HR operational procedures and benefit processing.

Requirements & Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field
• 1–3 years of experience in HR operations, record management, or administrative support
• Strong proficiency in Microsoft Word and Excel
• Ability to work independently and handle confidential information with discretion
• Excellent organisational and file management skills (both physical and electronic)
• Familiarity with employee benefits processing and regulatory remittances (e.g., NSITF, NHF, PAYE)
• Strong interpersonal and communication skills
• Experience with HR documentation and onboarding support is an added advantage

What We’re Looking For:

• Strong interpersonal and communication skills
• Excellent organisational and documentation abilities
• Proficient in Microsoft Word and Excel
• Detail-oriented, with a high level of accuracy
• A team player with a positive and proactive attitude
• Ability to handle confidential information with discretion.

Salary
N275,000 Monthly. (Net).

Note: If you're looking to grow your HR operations career in a dynamic, structured environment this role is for you!