Front Desk Representative Job at Mixenz Concepts
Mixenz Concepts is focused on the production of healthy drinks and parfait. We specialize in creating and serving a variety of refreshing drinks and delicious, creamy parfaits. Our offerings include smoothies, juices, cold drinks, and a range of layered parfaits made with fresh fruits, yogurt, granola, and other healthy toppings. This business emphasizes quality, freshness, and customer satisfaction, catering to health-conscious individuals and those looking for quick, nutritious snacks.
We are recruiting to fill the position below:
Job Position: Front Desk Representative
Job Location: Nigeria
Employment Type: Full-time
Responsibilities
- Keep the front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
- Greet and welcome guests
- Answer questions and address complaints
- Answer all incoming calls and redirect them or keep messages
- Receive letters, packages etc. and distribute them
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Check, sort and forward emails
- Monitor office supplies and place orders when necessary
- Keep updated records and files
- Monitor office expenses and costs
- Take up other duties as assigned (travel arrangements, schedules etc.)
Requirements
- High School diploma; additional qualifications will be a plus.
- Proven experience as front desk representative, agent or relevant position
- Familiarity with office machines (e.g. fax, printer etc.)
- Knowledge of office management and basic bookkeeping
- Proficient in English (oral and written)
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation.
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