Customer Representative Job at LEAM Consulting

LEAM Consulting is the foremost consulting firm which stands out in areas of professional certification training, HR advisory services, Business Development/Startup and IT consulting services in Nigeria.

We are recruiting to fill the position below:

Job Position: Customer Representative

Job Location: Bodija, Ibadan - Oyo
Employment Type: Full-time

Job Brief

  • As a Customer Representative, you are responsible for managing customer queries and complaints, and ensure utmost delivery.

Job Responsibilities


  • Manage incoming phone calls and messages.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Handle customer complaints, provide appropriate solutions/alternatives within the time limits and follow up to ensure resolution.

Requirements

  • OND / HND / B.Sc in any relevant field.
  • Minimum of 1 year of experience as a customer representative or any related role.
  • Experience working in a laundry company is an added advantage
  • Relationship management skills and openness to feedback.

Salary
N60,000 - N70,000 Monthly.

Method of Application
Interested and qualified candidates should send their CV to: hiring@leamconsulting.com using the Job Position as the subject of the mail.

Note: For more, WhatsApp: 09047710414.