Talentsquare | Full time
Lagos, Nigeria | Posted on 06/10/2025
ABOUT THE CLIENT
Our client is a leading player in the fashion retail industry with a strong presence in the Nigerian market. Known for innovation, creativity, and an unwavering focus on quality and customer experience, the company operates a dynamic, fast-paced work environment where excellence and professionalism are key. To support their continued growth and operational efficiency, they are looking to hire a Front Desk / Receptionist to manage their front-office operations and provide key administrative support.
JOB SUMMARY
The ideal candidate must be proactive, calm under pressure, and possess strong communication skills. You will also serve as a liaison between departments and external visitors, making sure every interaction reflects the company's high standards of hospitality and brand image.
KEY RESPONSIBILITIES
Welcome and attend to guests, clients, vendors, and staff with warmth and professionalism.
Manage all incoming calls, messages, and email correspondence; route inquiries to the appropriate departments promptly.
Maintain a neat, organized, and inviting reception area that aligns with brand standards.
Coordinate visitor schedules, meeting room bookings, and ensure guests are properly hosted.
Receive, log, and distribute packages, mails, and office correspondence.
Maintain accurate visitor logs, issue visitor tags/passes, and ensure compliance with company security protocols.
Provide administrative support such as photocopying, scanning, filing, and scheduling.
Assist HR, Admin, and other departments with clerical tasks and event coordination as needed.
Monitor front office supplies and raise requisitions for replenishment when necessary.
Follow and enforce front office procedures, policies, and protocols.
OND or HND in Business Administration, Secretarial Studies, Mass Communication, or any relevant discipline.
1–2 years of experience in a front-desk, receptionist, customer-facing, or administrative support role.
Excellent verbal and written communication skills.
Good interpersonal skills with a strong sense of discretion and professionalism.
Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
Highly organized, detail-oriented, and able to manage multiple tasks.
Calm, approachable, and solution-oriented under pressure.
Smart appearance and professional demeanor always.
Ability to work independently and collaboratively across teams.
Financial Incentives: Competitive salaries, performance-based bonuses, referral bonuses for new customers and employees.
Work-Life Balance & Flexibility: Generous paid time off, paid parental leave, flexible work arrangements where possible.
Professional Development & Growth: Monthly workshops on the latest fashion trends, quarterly leadership development sessions, opportunities to attend industry conferences, clear career progression plans with defined promotion pathways.
Health & Wellness Benefits: Health insurance coverage, mental health support programs, employee wellness initiatives.
Employee Engagement & Culture: Fun workplace environment with seasonal team events and celebrations, annual company retreats or team-building outings, employee recognition programs with awards for outstanding contributions, opportunities to participate in community and charity events related to children's welfare.
Exclusive Perks for Parents & Kids: Priority access to limited edition products for employees, bring-your-child-to-work days, discounts on children's products.
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