Talentsquare | Full time

Receptionist

Lagos, Nigeria | Posted on 06/10/2025

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Job Information

  • Date Opened 06/10/2025
  • Job Type Full time
  • Work Experience 1-3 years
  • Industry Retail
  • City Lagos
  • State/Province Lagos
  • Country Nigeria
  • Zip/Postal Code 100211

Job Description

ABOUT THE CLIENT




Our client is a leading player in the fashion retail industry with a strong presence in the Nigerian market. Known for innovation, creativity, and an unwavering focus on quality and customer experience, the company operates a dynamic, fast-paced work environment where excellence and professionalism are key. To support their continued growth and operational efficiency, they are looking to hire a Front Desk / Receptionist to manage their front-office operations and provide key administrative support.



JOB SUMMARY




As the Front Desk / Receptionist, you will be the first point of contact for guests, staff, vendors, and clients. This role requires a well-groomed, organized, and customer-oriented individual who can create a professional and welcoming atmosphere while ensuring the smooth running of daily front-desk and administrative operations.

The ideal candidate must be proactive, calm under pressure, and possess strong communication skills. You will also serve as a liaison between departments and external visitors, making sure every interaction reflects the company's high standards of hospitality and brand image.

 KEY RESPONSIBILITIES


  • Welcome and attend to guests, clients, vendors, and staff with warmth and professionalism.

  • Manage all incoming calls, messages, and email correspondence; route inquiries to the appropriate departments promptly.

  • Maintain a neat, organized, and inviting reception area that aligns with brand standards.

  • Coordinate visitor schedules, meeting room bookings, and ensure guests are properly hosted.

  • Receive, log, and distribute packages, mails, and office correspondence.

  • Maintain accurate visitor logs, issue visitor tags/passes, and ensure compliance with company security protocols.

  • Provide administrative support such as photocopying, scanning, filing, and scheduling.

  • Assist HR, Admin, and other departments with clerical tasks and event coordination as needed.

  • Monitor front office supplies and raise requisitions for replenishment when necessary.

  • Follow and enforce front office procedures, policies, and protocols.





Requirements

  • OND or HND in Business Administration, Secretarial Studies, Mass Communication, or any relevant discipline.

  • 1–2 years of experience in a front-desk, receptionist, customer-facing, or administrative support role.

  • Excellent verbal and written communication skills.

  • Good interpersonal skills with a strong sense of discretion and professionalism.

  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

  • Highly organized, detail-oriented, and able to manage multiple tasks.

  • Calm, approachable, and solution-oriented under pressure.

  • Smart appearance and professional demeanor always.

  • Ability to work independently and collaboratively across teams.



Benefits

  • Financial Incentives: Competitive salaries, performance-based bonuses, referral bonuses for new customers and employees.

  • Work-Life Balance & Flexibility: Generous paid time off, paid parental leave, flexible work arrangements where possible.

  • Professional Development & Growth: Monthly workshops on the latest fashion trends, quarterly leadership development sessions, opportunities to attend industry conferences, clear career progression plans with defined promotion pathways.

  • Health & Wellness Benefits: Health insurance coverage, mental health support programs, employee wellness initiatives.

  • Employee Engagement & Culture: Fun workplace environment with seasonal team events and celebrations, annual company retreats or team-building outings, employee recognition programs with awards for outstanding contributions, opportunities to participate in community and charity events related to children's welfare.

  • Exclusive Perks for Parents & Kids: Priority access to limited edition products for employees, bring-your-child-to-work days, discounts on children's products.