Technical Assistant Job at Ignite Africa

Ignite is one of the off-grid solar energy companies in West Africa. Our mission is to provide sustainable energy solutions and innovative services that improve the lives of 100 million people living without electricity in West Africa. We are passionate about innovation, sustainability, and creating a brighter future for generations to come. As part of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your skills and expertise will be valued and appreciated.

We are recruiting to fill the position below:

Job Position: Technical Assistant

Job Location: Surulere, Lagos
Employment Type: Full-time
Slots: 2 Positions
Availability: Urgent

Job Description

• The Technical Assistant will support the technical team in the installation, maintenance, and monitoring of energy systems and solutions.
• This role involves hands-on fieldwork, customer support, and administrative tasks that ensure smooth operations and optimal performance of all deployed energy systems.

Core Responsibilities

• Assist in the installation, configuration, and maintenance of solar and other energy systems at customer sites.
• Support routine inspections, troubleshooting, and repairs to ensure system reliability.
• Monitor system performance using company software/tools and escalate issues where necessary.
• Maintain accurate records of installations, service visits, and equipment inventory.
• Provide technical support to customers and resolve basic technical inquiries.
• Collaborate with the operations and technical teams to ensure all projects are delivered on time and meet quality standards.
• Adhere to all health, safety, and environmental policies during field and office work.
• Prepare reports, update documentation, and assist in process improvements.
• Test, analyze and repair solar home systems and pre-commission higher capacity inverters
• Review technical tickets and comment on each with detailed information
• Perform tests on new products and accessories and conduct training sessions with the entire Ignite team
• Support the training of field staff on the correct installation of solar systems, effective troubleshooting and best practices
• Review energy audit and give suitable system recommendation to prospective clients
• Perform any other technical support duties as assigned by the line manager.

Requirements

• Diploma, BSC / B.ENG Or OND in Electrical Engineering, Energy Systems, or related field.
• 1 – 2 years of experience in a technical support or field operations role (energy/solar industry is an advantage).
• Basic understanding of electrical and solar energy systems.
• Strong problem-solving and analytical skills.
• Ability to work independently and in a team, often in field locations.
• Good communication skills and customer service orientation.
• Proficient in MS Office and comfortable with technical software/tools.
• Willingness to travel and work flexible hours when required.

Method of Application 
Interested and qualified candidates should send their CV to: ayobami.ajete@ignite.solar using the Job Position as the subject of the mail.