Front Desk Officer Job at HB Oneira Nigeria Limited

HB Oneira Nigeria Limited is an investment company focusing on fundraising, equity investment and venture capital.

We are recruiting to fill the position below:

Job Position: Front Desk Officer
Job Location: Port Harcourt, Rivers
Employment Type: Full-time

Job Summary

• A Front Desk Officer in a fundraising, equity investment, and venture capital company handles general administrative duties, manages the front desk, greets visitors, and answers inquiries.He/she will also assist with scheduling, mail handling, and maintaining a professional office environment.

Key Responsibilities

• Reception and Guest Services: Greet visitors, clients, and investors, ensuring a welcoming and professional atmosphere.
• Communication: Answer and direct phone calls, handle inquiries, and manage email communication.
• Administrative Support: Schedule appointments, maintain calendars, manage office supplies, and assist with filing and data entry.
• Mail and Delivery Management: Receive, sort, and distribute mail, packages, and deliveries.
• Office Maintenance: Ensure the front desk and reception area are clean, organized, and presentable.
• Event Support: Assist with logistical support for company events and meetings.

Additional Responsibilities in an Investment Setting:

• Information Dissemination: Provide information about the company's investment strategies, portfolio, and services to visitors and callers.
• Confidentiality: Maintain the confidentiality of sensitive information related to investments and clients.
• Coordination: Coordinate with other departments to ensure smooth operations and efficient communication.
• Professionalism: Maintain a professional demeanour and represent the company in a positive light.

Qualifications
Education:

• A minimum of OND, HND, or Bachelor’s degreein Business Administration, Public Administration, Mass Communication, or any related field.
• Additional training in customer service, reception management, or office administration is an added advantage.

Professional Experience:

• 1–3 years of experience in a front desk, receptionist, or administrative support role.
• Experience in customer-facing positions within a corporate, hospitality, or service environment is highly valued.

Technical Skills:

• Proficiency in Microsoft Office Suite(Word, Excel, Outlook, PowerPoint).
• Familiarity with office equipment(printers, copiers, multi-line phone systems).
• Experience with scheduling software, CRM systems, or front desk management tools is a plus.

Core Competencies:

• Excellent Communication Skills: Clear and professional verbal and written communication.
• Customer Service Orientation: Courteous, helpful, and responsive in dealing with clients, visitors, and staff.
• Organisational Skills: Ability to multitask, manage front desk duties, and keep the reception area organized.
• Attention to Detail: Accuracy in taking messages, scheduling, and handling inquiries.
• Time Management: Punctual and capable of managing front desk tasks efficiently.
• Problem-Solving: Ability to handle unexpected situations and inquiries calmly and efficiently.

Personal Attributes:

• Well-groomed and maintains a professional appearance at all times.
• Friendly and approachable demeanour.
• Discreet and trustworthy, especially when handling sensitive or confidential information.
• Adaptable and calm under pressure, especially during busy periods.

Salary
N100,000 Monthly.

Method of Application
Interested and qualified candidates should send their CV to: Hboneirang@gmail.com using the Job Position as the subject of the mail.