Data Centre Operations Engineer Job at WIOCC Nigeria Limited

WIOCC is the leading player in the deployment of carrier-scale, future-proofed network infrastructure into Africa. We have the flexibility and scale to meet the ever-growing demand for reliable, high-speed capacity throughout Africa, driven by end consumers, enterprise users and the ecosystem that supports them. Our policy of continual investment in our network to create Africa’s first, truly hyperscale network infrastructure means ongoing investment for growth, ensuring our readiness to meet the future data volume demands of end users throughout Africa.

We are recruiting to fill the position below:

Job Position: Data Centre Operations Engineer

Job Location: Lagos
Job type: Full-time (On-site)
Category: Operations
Reporting Line: Senior Operations Manager

Job Objective

• To manage, maintain, and optimize the infrastructure of our data center facilities.
• The ideal candidate will have deep expertise in power or cooling systems, a commitment to operational excellence, and the ability to respond effectively to technical challenges.
• This role is critical to ensuring uninterrupted operations and the availability of IT infrastructure in a fast-paced environment. This role will include normal day and night shift work.

Key Duties & Responsibilities
Infrastructure Management:

• Operate and maintain critical infrastructure systems, including power distribution, cooling systems, cabling, and environmental monitoring.
• Perform routine inspections and preventive maintenance to ensure optimal performance of infrastructure systems.
• Monitor the data center environment (temperature, humidity, airflow) to ensure adherence to operational standards.

Preventive and Predictive Maintenance:

• Develop and execute preventive maintenance schedules for all data center infrastructure and systems.
• Identify potential issues through predictive analysis and implement solutions proactively to prevent downtime.
• Ensure detailed documentation of maintenance activities and updates to standard operating procedures (SOPs).

Incident Response and Troubleshooting:

• Respond swiftly to incidents, diagnosing root causes, and implementing corrective actions.
• Collaborate with cross-functional teams, clients, service providers and OEM suppliers during outages or emergencies to minimize business impact.

Capacity Planning and Upgrades:

• Assist in capacity planning to support the data center’s current and future needs.
• Participate in the design, review, and implementation of infrastructure upgrades or expansions.

Compliance and Safety:

• Ensure adherence to industry standards, local regulations, and best practices (e.g., IEEE, and local electrical codes).
• Maintain a safe working environment by adhering to safety protocols and conducting regular safety audits.

Monitoring and Performance Optimization:

• Utilize Data Center Infrastructure Management (DCIM) tools to monitor power usage, efficiency, and performance metrics.
• Implement strategies to improve energy efficiency and reduce power usage effectiveness (PUE).

Vendor and Contractor Management:

• Coordinate with external vendors and contractors for the maintenance, repair, and installation of all data center infrastructure and systems.
• Review and approve vendor work to ensure compliance with standards and quality expectations.

Minimum Qualifications

• 3+ years of experience in electrical systems within data centers, industrial environments, or critical infrastructure facilities.
• Strong knowledge of data center infrastructure systems, including power, cooling, and cabling.
• Familiarity with key tools and software, such as access management, ticketing systems and DCIM platforms.

Preferred Skills and Certifications:

• Certified Data Center Professional (CDCP) or Certified Data Center Specialist (CDCS).
• Certifications in electrical or HVAC systems or other relevant certifications.
• Familiarity with Generators, UPS or HVAC technologies and their maintenance.
• Knowledge of safety standards like OSHA 85.

Soft Skills:

• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.
• Ability to work effectively in high-pressure situations and adapt to rapidly changing environments.