Customer Representative Job at AY Homes Limited

AY Homes Limited is a Real Estate marketing, investment and development company situated in Lagos, Nigeria. Despite our location, we serve clients nationwide. We were established to open clients to numerous opportunities in the growing and  lucrative property real estate industry in Nigeria over a decade ago. Since then we have served clients efficiently with grateful clients now proud home owners. We are duly registered under the Corporate Affairs Commission in Nigeria with RC Number 1484713. We are also members of foremost real estate organizations in the country.

We are recruiting to fill the position below:

Job Position: Customer Representative

Job Location: Lagos
Employment Type: Full-time

Job Summary 

• We are looking for a Customer Representative to ensure excellent service delivery, addressing inquiries and concerns with professionalism and efficiency.

Key Responsibilities

• Handle customer inquiries, complaints, and requests via phone, email, or in person.
• Maintain accurate customer records and assist in resolving issues promptly.
• Process orders, forms, applications, and requests.
• Provide accurate information about products and services.
• Follow up with customers to ensure their satisfaction.
• Collaborate with other departments to resolve customer issues.

Requirements

• Proven experience in customer service or customer-facing roles.
• Strong communication skills and a problem-solving mindset.
• Ability to work under pressure and meet deadlines.
• Knowledge of CRM software and customer service procedures.
• Friendly and patient demeanor.
• High school diploma or equivalent; a degree in business or a related field is an advantage.

Method of Application
Interested and qualified candidates should send their CV to: hr@ayhomes.ng using the Job Position as the subject of the mail.