Customer Care Representative Job at HRHub.ng Limited

HRHub.ng Limited is a Human Resource Development & Management Consulting practice firm located in Lagos. Since its founding, HRHub.ng Ltd has grown to become a leader in the provision of high value human resources, business advisory as well as learning & development solutions to multinationals, local corporate organizations, governments and multilateral organizations. Our depth of our expertise, defined by carefully selected pool of multi-disciplinary consultants, ensures that we continue to be the firm of choice to our growing list of discerning clienteles.

We are recruiting to fill the position below:

Job Position: Customer Care Representative

Job Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

• Escalating customer’s issues via appropriate channels for proper resolution.
• Evaluate customer challenges and proffer solutions.
• Proffer options and alternatives to customers and offer assistance in making choices, as the case may be.
• Ensuring that the service provided will lead to repeat purchases
• Manage and resolve customers’ complaints.
• Use of suggestive selling techniques to promote services.
• Updating customer records and providing feedback to management for better customer service performance.

Requirements

• Candidates should possess a Bachelor's Degree qualification with 1 - 2 years of work experience.

Salary
N70,000 / month.

Method of Application
Interested and qualified candidates should send their CV to: info@hrhub.ng using the Job Position as the subject of the mail.