Cashier Job at WW Luxury Apartments

WW Luxury Apartments, is a well furnidhed 13 luxury apartments with paradigm in luxury living where modern sophistication seamlessly blends with cutting-edge technology to create an extraordinary residential experience of elegance and exclusivity situated in Ikoyi, Lagos state.

We are recruiting to fill the position below:

Job Position: Cashier
Job Location: Ikoyi, Lagos
Employment Type: Full-time

Job Summary

• The Hotel Cashier is responsible for managing cash transactions and providing excellent customer service to guests during check-in and check-out processes.
• This role involves handling payments for room charges, amenities, and services, as well as reconciling cash drawers and ensuring the accuracy of financial transactions.
• The Hotel Cashier plays a vital role in creating a positive guest experience while maintaining financial accuracy and security.

Key Responsibilities
Guest Transactions:

• Process guest check-ins and check-outs efficiently and accurately.
• Handle cash, credit, and debit card transactions for room charges, amenities, and services.
• Issue and maintain accurate receipts and invoices for all transactions.

Financial Management:

• Reconcile cash drawers at the end of each shift to ensure all payments and charges are accurate.
• Prepare daily financial reports and assist with the end-of-day closing procedures.
• Manage and secure cash on hand and ensure compliance with hotel policies regarding cash handling.

Customer Service:

• Provide exceptional customer service by addressing guest inquiries, concerns, and requests in a friendly and professional manner.
• Assist guests with information regarding hotel services, amenities, and local attractions.

Record Keeping:

• Maintain accurate records of transactions, including receipts, cash register reports, and credit card authorizations.
• Ensure all documentation is complete and filed appropriately for audit purposes.

Collaboration with Other Departments:

• Work closely with front desk staff and other departments to ensure seamless operations and guest satisfaction.
• Report any discrepancies or issues to the front desk supervisor or manager immediately.

Compliance and Security:

• Adhere to hotel policies and procedures regarding cash handling, security, and guest privacy.
• Follow all safety and security protocols to protect hotel assets and guest information.
• Additional Duties:
• Assist with other front desk operations as needed, such as answering phone calls and assisting with reservations.
• Participate in training sessions and team meetings to enhance service delivery and operational procedures.

Qualifications

• High school diploma or equivalent; a degree in finance, hospitality management, or a related field is a plus.
• Previous experience in a cashier or front desk role in the hospitality industry is preferred.
• Strong numerical and computer skills, including experience with point-of-sale systems (POS).
• Excellent communication and interpersonal skills.
• Attention to detail and a commitment to accuracy.
• Ability to handle cash transactions securely and responsibly.
• Basic knowledge of hotel operations and services.

Working Conditions:

• The Hotel Cashier typically works at the front desk of the hotel, interacting with guests on a daily basis. This role may require working flexible hours, including evenings, weekends, and holidays, depending on the hotel's operations.

Method of Application
Interested and qualified candidates should send their CV to: recruitment@wwluxuryapartment.com using the Job Position as the subject of the email.