Analyst, Digital Sales Job at Ecobank Nigeria Plc

Ecobank Transnational Incorporated (ETI), a public limited liability company, was established as a bank holding company in 1985 under a private sector initiative spearheaded by the Federation of West African Chambers of Commerce and Industry with the support of the Economic Community of West African States (ECOWAS).

We are recruiting to fill the position below:

Job Position: Analyst, Digital Sales

Job ID: 937
Job Location: Victoria Island, Lagos
Employment Type: Full-time

Job Description
Business and Financial performance:

• Conduct data mining and analysis, solving growth problems by leveraging data.
• Communicate complex analysis and insights to stakeholders and business leaders, both verbally and in writing
• Perform ad-hoc, deep dive analyses; helping identify growth opportunities.
• Develop in-depth knowledge of data sources, including identifying opportunities for improvement and expansion.
• Provide behavioural insights for different customer groups, addressing critical topics such as acquisition, transacting activities, and retention.

Customer Excellence:

• Maintain excellent communication with external and internal stakeholders to ensure delivery on objectives.
• Build a strong formal and informal network to gain access to necessary data, resources, and information to achieve the goals of Digital Sales and Engagement
• Monitor Service Level Agreements and ensure effective delivery of services to both internal and external customers.

Leadership and People Management:

• Provide feedback to support internal and external partners e.g. Technology, Marketing, telcos etc
• Drive a culture of analytical rigour and data-driven decision making in Consumer Bank 

Process Controls and Operational Excellence:

• Liaise with Product managers to monitor effectiveness of data or reports provided in driving business, taking corrective actions where necessary.
• Ensure compliance to any legal and regulatory requirements as well as governance directives arising in the course of work.
• Comply with all Consumer Bank’s policies and procedures.

Strategic Initiatives:

• Lead strategic initiatives that will create business growth.
• Co-develop game changing initiatives in line with the Consumer Bank Digital Strategy

Requirements

• Candidates should possess a Bachelor's Degree with relevant experience.